Return Policies of CrearCom.com
Regardless of the right of withdrawal described above, the return policy of CrearCom.com allows you to return the products in case you are not satisfied with your purchase up to 30 days from the date of receipt of the product. The products must be returned in the same state in which you received them. Therefore, new products must be returned new, unused and complete. The same exceptions to the right of withdrawal apply to our return policy. The following products can not be returned except in case of defective products:
- Products that do not allow its return due to hygienic or health protection reasons if it has been unsealed by you after delivery (for example cosmetic products), or that were, after delivery, inseparably mixed with other products;
- Products that may deteriorate or expire quickly (for example food or perishable products or products subject to the expiration date);
Sound or video recordings sealed or software sealed if they were unsealed by you after delivery;
- Goods made according to your specifications or clearly customized, specifically including the products of CrearCom.com Handmade;
- Digital content (including apps, digital software e-books, MP3, etc.) that would not have been delivered in a material medium (that is, not contained in media such as CD or DVD) if you had consented to the execution at the time of delivery and without its possible withdrawal from that moment
Daily press, periodicals or magazines with the exception of subscription contracts; And;
- Alcoholic beverages whose price has been agreed at the time you made the order and can not be delivered before 30 days, and whose real value depends on fluctuations in the market that we can not control.
- Note: if the reason for the return of the product is not due to that it arrived damaged, it was defective or it was incorrect, we will not refund the amount of the gift wrap, the shipping costs or any other service related to your order; We will only refund the amount of the product. If you use a postage-paid return label, we will deduct shipping costs from the total refund amount.